Personal Best Education App – Terms & Conditions

INFORMATION ABOUT US

References in these Terms and Conditions to “we” or “us” are references to Personal Best Education. You can contact us if you have queries in relation to your app or for any other reason by contacting:

Email: pbedapp@mountbatten.hants.sch.uk

Phone: 01794 510 225

OUR STAFF

Personal Best Education is committed to safeguarding and promoting the welfare of young people and expects all staff, volunteers, parents, partner agencies and commissioned services to share this commitment. We confirm that all our delivery staff have been subject to Enhanced Disclosure and Barring Service (DBS) checks formally Enhanced Criminal Records Bureau (CRB) checks.

COMPLAINTS

We are committed to ensuring every user has a great experience but if you or your organisations is not entirely happy with their experience please contact us in the first instance. : pbedapp@mountbatten.hants.sch.uk

SAFEGUARDING OF YOUNG PEOPLE AND VULNERABLE INDIVIDUALS

We take the health and safety of young people in all manners very seriously and have a stringent Safeguarding policy. As we are continually seeking to improve and keep up with industry best practise our policy is updated regularly.

PRIVACY NOTICE (HOW WE USE PERSONAL INFORMATION)

We (Mountbatten School Services trading as Personal Best Education) are the Data Controller for the purposes of the current Data Protection Act 1998, which was replaced by GDPR from 25 May 2018. We collect information from you.

We as Personal Best Education (Mountbatten School Services) collect and use data in the following way;

WHY WE COLLECT AND USE THIS INFORMATION

  • Delivering and evaluating services, and assessing the quality of our services
  • In the case of photographic images and/or video, producing publicity, promotional and marketing material for Personal Best Education.
  • Provide appropriate pastoral care;
  • To assess the quality of our services
  • Provide notification of jobs, news and events
  • To comply with the law regarding data sharing

 THE CATEGORIES OF YOUNG PERSON INFORMATION THAT WE COLLECT, HOLD AND SHARE INCLUDE:

  • Personal information (such as name, school, date of birth, telephone number and email address)
  • Characteristics (such as ethnicity, language, nationality, gender and free school meal eligibility)
  • Emergency contact information (such as parent/carer name, address, telephone number)
  • Relevant special educational needs and behavioural information
  • Reporting to our funders

THE LAWFUL BASIS ON WHICH WE USE THIS INFORMATION

The General Data Protection Regulation allows us to collect and use student information with consent of the data subject, where we are complying with a legal requirement, where processing is necessary to protect the vital interests of a data subject or another person and where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. When the personal information is Special Category Information we may rely on processing being in the substantial public interest in addition to consent of the data subject and the vital interests of the data subject or another.

Our requirement for this data and our legal basis for processing this data includes the Education Act 1996, 2002 and 2011, The Childrens Act 1989 and 2004, Education and Skills Act 2008, Schools Standards and Framework Act 1998 and the Equalities Act 2010.

We collect and use information under Article 6 of GDPR where by The data subject has given consent to the processing of his or her personal data for one or more specific purposes; and processing is necessary for compliance with a legal obligation to which the controller is subject.

Collecting personal information

Whilst the majority of student information you provide to us is mandatory, some of it is provided to us on a voluntary basis. In order to comply with the General Data Protection Regulation (GDPR), we will inform you whether you are required to provide certain student information to us or if you have a choice in this.  Where we are using your personal information only on the basis of your permission you may ask us to stop processing this personal information at any time.

STORING PERSONAL DATA

We hold young person data on our internal system for five years from completing our programme. The purpose for this retention is for statistical purposes, for reference referrals from auditors and/or for proof of attendance and achievement results from individuals and us as a provider.

WHO WE SHARE STUDENT INFORMATION WITH

We routinely share student information with: Contract holders.

If you require more information about how these companies store and use your information, then please go to the following websites:

For NCS Trust

The NCS Trust has their own privacy notice, which can be accessed via the following link: http://www.ncsyes.co.uk/privacy-policy

Hampshire County Council

Hampshire County Council has their own privacy notice, which can be accessed via the following link: https://www.hants.gov.uk/aboutthecouncil/privacy

REQUESTING ACCESS TO YOUR PERSONAL DATA

Under data protection legislation, leaders and young people have the right to request access to information about them that we hold. To make a subject access request please please contact pbedapp@mountbatten.hants.sch.uk

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
  • claim compensation for damages caused by a breach of the Data Protection regulations

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/

CONTACT

If you would like to discuss anything in this privacy notice, please contact:

Mr Chris Goodrich, The Mountbatten School Business Manager and Data Protection Officer on 01794 502502.